Hey there! Remember the days when customer service felt like talking to a robot? Yeah, we hated that too. That’s why at beautyassist, every email you send lands straight in the inbox of a real person—often even our founder, who’s been known to reply with a personal touch (and maybe even a skincare tip or two).
Got a question, a suggestion, or just want to chat about your latest beauty haul? Here’s how to reach us:
Honestly, we wouldn’t be here without you. That time a customer suggested we carry vegan brushes? Changed everything. So whether it’s a tiny complaint or a big idea, we’re all ears. Need faster replies? Try our Live Chat during business hours—look for the pink bubble in the corner!
P.S. If you’re wondering why our address is in Boston but our team is global… let’s just say time zones are our secret weapon for round-the-clock beauty expertise.
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